Hi, thanks for taking your time to leave a review for us. You reached out to us last week in regards to your package being picked up by someone else at your PO Box. We had simply asked for you to kindly go to the post office and verify the package is gone. If that's the case, we had promised will quickly send a replacement, even though it is at no fault of ours.
Sounds like package was picked by someone without a slip and/or ID. We'll get a replacement out to you as promised. But sounds like you have a bigger problem with your post office releasing your personal packages to someone else without a slip or ID. I would get that sorted with them and leave them this 1 star review.